Phil Johnson tested live event/backstage tools, including generating CTAs and gifting products/memberships to audience members. They also clarified where to route viewers for an “Inner Circle” membership offer, landing on using a VIP upgrade journey rather than the regular fan journey.
Livestream testing and link sharingCTAs and gifting products/bundles/membershipsToken distribution and audience-dependent UI behaviorBackstage/rewards/leaderboard interface navigationRouting viewers to an Inner Circle/VIP upgrade journey
Highlights
Host confirms they’re live and shares/copies a link for the session.
They explore CTAs/gifting via clicking on a participant; notice “gift box” options and confusion about seeing Peter Singer’s bio.
Troubleshooting how to give tokens in bulk; they look through backstage/rewards/leaderboard panels but don’t see the expected controls because no one appears in the room.
They realize tools appear once there are participants (room shows two people) and locate the Token option; confirm flow: Audience → gift product/bundle/membership.
Discussion shifts to where to route fans for an “Inner Circle” membership offer during an artist showcase livestream; concern about sending them to their regular journey midstream.
They identify the correct destination as the VIP upgrade journey and confirm it exists.